Privacy policy

PRIVACY POLICY

LEGAL NOTICE

General Information

Adriana Iglesias Atelier SL with CIF/VAT: ESB98689912. Registered in the commercial register of Valencia, Diario 798, Asiento 410, Nº Protocolo 2014/1868

Fiscal address: Plaza Alfonso el Magnánimo 7 46003 Valencia, Spain

Contact via email: admin@adrianaiglesias.com

Contact by telephone: +34 960 916 985

Conditions of Access and Use of the Portal

The user undertakes to use the portal and services in accordance with the law, this legal notice, as well as morals, generally accepted good customs and public order.

Access to this website and its use, as well as the purchase of products on www.adrianaiglesias.com, presuppose the reading, knowledge and acceptance of these General Conditions of Use.

This website is offered to you on condition that you fully accept the terms, conditions and communications contained in this legal notice. The fact that you use this website constitutes in itself the acceptance of them.

This website is for the exclusive personal use of the user. You are not authorized to modify, copy, distribute, transmit, disclose, use, reproduce, publish, license, assign, sell or create derivative works based on the information, products or services you may obtain from this website.

Connections with Third Party Sites

This portal provides users with technical linking devices that allow them to access websites owned and/or managed by third parties. The sole purpose of the installation is to provide users with access to information, content and services available on the Internet.

Adriana Iglesias Atelier S.L. assumes no responsibility for the information contained in the websites of third parties that can be accessed by links or search engines from our pages. However, it undertakes to remove links if it becomes aware of the existence of illegal content or that infringe the rights of third parties. The users themselves can inform Adriana Iglesias Atelier S.L. of the existence of these contents if they are found.

Content

The information, software and/or products or services contained in this website may contain typographical errors, inaccuracies and inaccuracies for which Adriana Iglesias Atelier S.L. is responsible, Except in the case that they come from third party pages to which the User accesses through the links placed in our portal or there is a computer crash.

Illegal or Prohibited Use

The use of this website for illegal or unauthorized purposes by these terms, conditions and/or communications is strictly prohibited.

Modification of these Terms and Conditions

Adriana Iglesias Atelier S.L. reserves the right to modify the terms, conditions and communications on the basis of which this website is offered.

Intellectual Property Rights

The user acknowledges and accepts that all rights over the content of this website belong to Adriana Iglesias Atelier S.L. and that consequently the modification, adaptation, public communication, reproduction, distribution, sale, rental and any other intellectual property rights made by the user without the consent of Adriana Iglesias Atelier S.L. is prohibited.

In addition, Adriana Iglesias Atelier S.L. is the owner of the industrial property rights derived from the elements that make up its website or, in any case, has the corresponding authorization for its use.

The present conditions are also applicable in the case of elements of the page that are owned by companies or collaborating entities, except with their consent.

In no case will Adriana Iglesias Atelier S.L. be responsible for the possible infractions that in this matter could produce any user of the portal.

Applicable Law and Jurisdiction

In general, relations arising from the provision of the services contained in the portal are subject to Spanish law and jurisdiction. For the resolution of problems or questions related to this website, please contact Adriana Iglesias Atelier S.L. via our email: admin@adrianaiglesias.com

As EU-based traders who use online product purchase agreements, we offer our customers access to this online dispute resolution platform.

We welcome you to our website, www.adrianaiglesias.com.
For Adriana Iglesias, registered trademark of Adriana Iglesias Atelier SL. your privacy and the security of your personal data are very important, for this reason we collect and manage your personal data with care and take specific measures, designed to protect such data in compliance with the General Data Protection Regulation (GDPR). This privacy policy contains the information regarding the processing of your personal data by Adriana Iglesias in relation to your browsing and the use of the adrianaiglesias.com website and all the corresponding websites, the applications, functions, functionalities, information and services that we have made available to you in or through the above.

We ask you to read the General Terms of Use and the Registration Terms and Conditions, which contain additional information and the terms and conditions that govern your use of the Website. Some aspects of the Website may be subject to additional and specific legal terms and conditions, in which case they will be made available to you when you use or access the services in question.

GENERAL INFORMATION

WHO IS THE DATA CONTROLLER?

Adriana Iglesias, based in Plaza Alfonso the Magnanimo 7 , 46003 Valencia, Spain and CIF B98689912 exercises the role of Controller of the data you provide us through our forms or the data you fill out to receive the purchase, that is, the party that decides how to process your personal data and why.

This data will be included in the data file responsibility of Adriana Iglesias Atelier S.L.

They can also be transferred and treated by parent companies and subsidiaries of Adriana Iglesias and other associated companies.

Your personal data may also be transmitted to third parties for the purpose of (1) assisting in the facilitation of transactions on or through the Website, (2) sending you advertisements for our products and services, (3) provide customer support and IT and (4) provide, offer, assist, manage, maintain and enable the provision of the Website and our services. We have carefully selected these parts and are obliged to comply with all applicable data protection rules. These parties have been appointed as data processors and carry out their activities in accordance with the instructions provided by Adriana Iglesias and under her control.

These third parties belong to the following categories: site operator, banking operators, internet providers, IT companies, messaging services, marketing companies and companies specializing in market analysis and studies.

Your data may be disclosed to the administrative, judicial and law enforcement authorities, in accordance with applicable laws, the investigation and prosecution of crimes, the prevention and protection of threats to public security and to enable Adriana Iglesias to determine, exercise or defend a right before a court, as well as on other grounds related to the protection of the rights and freedoms of others.

Adriana Iglesias may also use a variety of third parties, including advertising networks, data exchanges, traffic measurement service providers and marketing analysis service providers to, for example, publish advertisements on the website, populate user-specific ads and / or measure and analyze advertising effectiveness and / or traffic in or in connection with the website (“Third Party Advertising Providers”) through cookies and / or similar technologies. Such third-party advertising providers may allow us to display advertisements based on your use of the website and other websites, services and platforms you have used or visited.

Adriana Iglesias also uses third parties, including advertising networks, data exchanges, traffic measurement service providers and marketing analysis service providers, to, for example, display advertisements on the Website, use specific advertisements for users or measure and analyse the effectiveness or traffic of advertising related to the Website (“External advertising providers”) using cookies or similar technologies. Such third-party advertising providers allow us to display ads based on your use of this and other websites and other services and platforms that you have used or visited.

You can contact Adriana Iglesias at any time to transmit queries or requests related to privacy by writing to the address above or to admin@adrianaiglesias.com

WHAT PERSONAL DATA DO WE COLLECT?

The categories of personal data that Adriana Iglesias collects and processes when browsing or shopping on the Website are the following:

We collect the personal data necessary to complete and carry out your purchase on the Website, such as the name, surname, email address, shipping address, billing address, telephone number and payment information you provide to us.

We collect your email address when you sign up to receive our newsletters and other promotional or marketing emails regarding Adriana Iglesias.

We collect the personal data you provide when you contact our Customer Service to provide the requested assistance.

With your consent, we collect and use your personal data for marketing communications.

To register your account, we collect the name, surname, email address, password and email preferences you provide. If you are a registered user, we collect information about your access to the reserved areas of the Website, including information about the date and time you accessed it. With your express consent, we may analyze your personal data to gather information about your interests and preferences with respect to our products and services, in order to submit proposals and offers that suit your tastes.

We collect information about your browsing on the Website, such as the pages you visit and how you interact with them.

With your consent, we may collect certain information, such as your IP address, browser type, device type, unique advertising identifiers and the type of operating system used, through the use of cookies or similar technologies

We may receive information that concerns you from third parties, including social media services (e.g. Instagram) of which you are a registered user. Adriana Iglesias does not treat personal data of minors deliberately. If you access the Website and use the services of Adriana Iglesias, you declare that you are of legal age in your jurisdiction.

HOW DO WE USE THE PERSONAL DATA COLLECTED?

Adriana Iglesias collects and processes your personal data for the following purposes:

- Shopping. When purchasing a product on the Website, we ask you for the personal data necessary to complete and confirm the purchase, such as anti-fraud and payment checks, billing, shipping the product and return processing of the product, if applicable.

- Registration on the Website. We use some of the personal data you provide to us as part of the registration process to provide you with an account registered on the Website and the services offered to registered users.

- Provision of services provided on the Website. Adriana Iglesias collects, in relation to each service and its characteristics, the personal data necessary for the provision of the applicable services that you request.

- Requests sent to customer service. We collect and use the personal data you provide to us when submitting a request to our Customer Service, in order to process and respond to your request.

- Statistical analysis and surveys. We may use certain information about your use of the Website, mode of navigation, and use of related services to conduct statistical analyses and surveys to improve our offerings and services.

- Transaction reporting. We use your personal data to send you to the email you provided us with communications regarding the orders you have placed on the Website (e.g. order confirmation, status updates, shipping and delivery notifications, etc.).

- Marketing communications. With your express consent, we may use the contact information you provided to us in order to send you marketing communications about our products and services, to keep you updated on news, new products, exclusive products and our offers and promotions. We may also, with your consent, use your contact information to conduct market research and customer satisfaction surveys to improve our services and our relationship with users.

Please note that you can unsubscribe from these communications at any time by contacting Adriana Iglesias through our customer service or by writing to the address admin@adrianaiglesias.com

- Personalized services. With your consent, Adriana Iglesias can customize your experience on the Website, which may include showing you previews and offers that suit your interests and, In addition, Adriana Iglesias can send you marketing communications and personalized promotional offers. Customization will be carried out by analyzing your previous purchases and the information described in the paragraph «What personal data do we collect? ».

You can continue to receive our communications even after you have submitted your request, as some communications may have been previously planned and our systems may take between 24 and 48 hours to process your request.

Adriana Iglesias does not currently sell or commercially disclose any personal information collected by us in connection with the use of the Website, nor has she done so during the previous twelve-month period.

How long will we use your Personal Data?

The new Data Protection Regulation establishes a period of retention of Personal Data for each of the purposes for which we use them

-Provision of the Service
We will use your Personal Data until you decide to stop using our Service. For this you must delete your user account. Until you unsubscribe from our Service, we will continue to process your Personal Data.

-Perform Marketing Actions We will use your Personal Data for marketing purposes exposed while you have agreed to receive the communications. We will stop using them when you have logged into your account and uncheck the box to stop receiving our communications.

-Improve the Service We Provide We will use your Personal Data until you decide to stop using our Service. For this you must delete your user account. Until you unsubscribe from our Service, we will continue to process your Personal Data.

HOW LONG DO WE KEEP THE DATA?

We keep your personal data for a limited period of time, which varies according to the type of activity involved in the processing of your personal data. After this period, your data will be permanently erased or anonymised irreversibly.

Your personal data is stored in accordance with the terms and criteria specified below:

Data collected to conclude and fulfill contracts for the purchase of goods on the Website: until the administrative and accounting formalities are completed. Billing data shall be stored for 10 years from the billing date.

Data of the registered user: the data will be saved until you request the cancellation of your account.

Payment information: until confirmation of payment and completion of the relevant administrative and accounting procedures.

Data collected in the context of the use of the services offered on the Website: this data is saved until the end of the service or the request for cancellation of the service by the user.

Data related to requests to our Customer Service by users: the data used to serve you will be saved until the user’s request has been met.

Data used for marketing activities for users who buy a product on the Website: this data is saved until the end of the service or until the user renounces receiving marketing communications.

Data provided for marketing activities, market studies and satisfaction surveys: until the user requests to interrupt the activity and, in any case, within two years from the last interaction of any nature of the user with Adriana Iglesias.

Data used to personalise the Website and to show you personalised sales offers: until you request that we stop providing you with such personalised version of the Website and personalised offers and, in any case, within three years from the last interaction of any nature of the user with the Website.

In any case, for technical reasons, the completion of the processing and the consequent definitive elimination or irreversible anonymization of the related personal data will be effective within 30 days from the terms indicated above.

WHAT DATA PROTECTION RIGHTS DO YOU HAVE?

As a user of ADRIANA IGLESIAS you have a number of rights so that you can decide and control at all times how we use your Personal Data. You can exercise these rights at any time and you must do so through the email admin@adrianaiglesias.com so that we can assist you. You have the following rights:

Access and Rectification
You can ask us to tell you if we are using your Personal Data and what data we have about you, what we are using it for and the period of time we will keep it. You can also ask us to modify some of the data we have about you to keep it up to date.

Right of Deletion (right to be forgotten) You can ask us to delete the Personal Data we have about you. For example, if you have unsubscribed from our service by deleting
your account, we no longer need to process your Personal Data for any purpose.

Right of Opposition You have the right to object to us using your data to send you promotional communications. Through
this link you can definitely unsubscribe from sending our communications

Right of Limitation
You can ask us to temporarily limit the processing of your Personal Data, when these are not correct and we have to confirm them. Also when we no longer need them, but prefer to keep them to access your history or invoices.

Portability
You have the right to the portability of your data. You can ask us to provide you, whenever technically possible, with a structured, commonly used, computer-readable file containing information about the orders you have placed and the Personal Data we store about you.

Complaint
You can file a complaint regarding how we use your personal data, first by contacting our Data Protection Officer (under ‘‘WHO IS THE DATA CONTROLLER?” of this Privacy Policy). But you can also lodge a complaint with the competent data protection supervisory authority. In this case, in Spain it is: Agencia de Protección de Datos C/ Jorge Juan 6, 28001 Madrid.

Updating and Modification

ADRIANA IGLESIAS reserves the right to update or modify the information contained in this Privacy Policy in order to adapt it to possible legislative developments, or for strategic reasons. Please note that if for any reason we make any changes to this Privacy Policy, we will inform you promptly and in detail before the changes become applicable.

Applicable Law and Jurisdiction

In general, the relationships that arise from the provision of the services contained in our online store portal are subject to Spanish legislation and jurisdiction. For the resolution of problems or questions related to this website, please contact Adriana Iglesias via our email: admin@adrianaiglesias.com

These General Conditions are governed by Spanish law. The parties submit, at their choice, for the resolution of the conflicts and waiving any other jurisdiction, to the courts and tribunals of the domicile of the user.

General information in compliance with Law 34/2002. LSSICE

Portal holder: Adriana Iglesias Atelier S.L. with CIF/VAT: ESB98689912.

Registered in the commercial register of Valencia, Diario 798, Asiento 410, Nº Protocolo 2014/1868

Fiscal address: Plaza Alfonso el Magnánimo 7 46003 Valencia, Spain

Adriana Iglesias Atelier S.L. considers as a basic objective to guarantee the privacy and confidentiality of the personal data of users collected through any system that allows the transmission of data. It therefore expresses its commitment to comply with the relevant legislation in force at all times.

MY ACCOUNT

If you create an account on the Website, you can access and edit the following information through your account:

Personal Information: Check and edit your personal information, email address and password.

Orders: enter your order number to see the list of products you have ordered and the information about their delivery status.

Credit cards: store your credit card information.

Addresses: Store your postal information to complete the ordering process quickly.

Wish List: Create your ideal wardrobe, a personal collection of your favorite items. Save up to 50 of your most desired items to track their availability and add them directly to your Shopping Bag.

With your express consent, we may use the contact information you have provided to us to send marketing communications regarding our products and services, in order to keep you updated on news, new products, exclusive products and our promotions and offers, and to conduct surveys and market research to determine your level of satisfaction and improve our services.

With your express consent, Adriana Iglesias may customize, according to your interests, your experience and the content of the commercial communications and offers you will receive when you browse the Website as a registered user. This allows you to streamline the search for products and services of greatest interest to you and, at the same time, allows us to improve the offers we send you. This personalization is possible thanks to the analysis of your personal data in our possession, described in the paragraph «What personal data do we collect?». In particular, the information about purchases you have made in the past and that related to the sections of the Website you visit most often or to the services you use most, help us to understand which products and services are of most interest to you.

You are responsible for ensuring that the personal data you provide to Adriana Iglesias is accurate and up to date. To ensure that the information we have is correct and to allow us to properly carry out the activities described above, we invite you to access the «My profile» section of «My account» and, if you think it is necessary, update it.

LEGAL BASIS FOR PROCESSING

If you are a user belonging to the European Economic Area, we only process your personal data if one or more of the following legal bases apply:

For the completion and performance of a contract in which you are listed as one of the parties.

When we process your data on this basis, we seek to use only the minimum information necessary to comply with the contract. This database legitimises the processing of personal data necessary for the following activities:

Completion and performance of a contract for the purchase of goods offered on the WebsiteRegistration on the Website and use of services reserved for registered users;Provision of services offered on the WebsiteManagement of your requests by our customer service..

The provision of your personal data for these activities is a contractual obligation. You are free to communicate your data or not to do so, but the absence of the requested data will prevent you from terminating or fulfilling the contract and your requests. This means that you will not be able to purchase the products or use the services of Adriana Iglesias, and that Adriana Iglesias will not be able to process your requests.

Follow up on a legal obligation.

In case of termination of a contract for the purchase of goods from the Website, the processing of user data will take place to give effect to the legal obligations that Adriana Iglesias has obligation to fulfill. You are free to decide whether to terminate a contract or disclose your data, but if you complete it, your data will be needed and used to give effect to the legal obligations mentioned above that Adriana Iglesias has an obligation to fulfill.

With your consent.

We will carry out the following treatment only if you have given us your express consent:

Marketing activities and market surveys and surveys

Analysis of your browsing data and shopping habits when logging in to your account on the Website, in order to customize your experience on the Website

The provision of your personal data for these activities is optional.

EXTRA-COMMUNITY TRANSFER

If you belong to the EU, please note that Adriana Iglesias and some of the third parties listed in paragraph « Who will process your data?» may belong to countries outside the European Union. If you reside in an EU country, your personal data will only be transferred outside the EU (to) to countries offering an adequate level of data protection, as set out in the European Commission’s specific resolutions (http://www.garanteprivacy.it/home/provvedimenti-normativa/normativa/normativa community-and-intentional/transfer-of-data-to-third-countries#1′), (b) under specific agreements containing protection clauses and appropriate safeguards for the protection of your personal data, known as «standard contractual clauses», approved by the European Commission or (c) if the transfer of data is necessary for the completion and fulfilment of a contract between you and Adriana Iglesias (for the purchase of goods offered on our Website, registration on the Website or use of services on the Website).

SECURITY MEASURES

We protect your personal data with specific technical and organisational security measures, in order to prevent your personal data from being used illegally or fraudulently.

Specifically, we use security measures that guarantee: the pseudonymisation or encryption of personal data; the confidentiality, integrity and availability of your personal data, as well as the resilience of the services and processing systems, and the ability to restore personal data in the event of data leakage. In addition, Adriana Iglesias undertakes to carry out regular checks, analyses and evaluations on the effectiveness of the technical and organizational measures mentioned.

CLAIM

If you reside in an EU country and believe that the processing of your personal data has been carried out unlawfully, you can lodge a complaint with one of the competent supervisory authorities.

In Spain, the complaint must be addressed to the Spanish Data Protection Agency

NORMATIVE REFERENCES

The processing of your personal data is carried out by Adriana Iglesias in full compliance with Regulation (EU) 2016/679, the General Data Protection Regulation and any other applicable law in this area, as appropriate.

INTELLECTUAL PROPERTY RIGHTS

The Consumer declares to be informed that all trademarks, names, as well as any distinctive sign, denomination, image, photograph, written text or graphic used on the Site or related to the products are and remain the exclusive property of Adriana Iglesias, without access to the Site and/or the purchase of the Products may derive any right to the Consumer.

The contents of the Site may not be reproduced, in whole or in part, transferred by electronic or conventional means, modified or used for any purpose without the prior written consent of ADRIANA IGLESIAS ATELIER SL