Returns & Exchanges

What is your return policy?

All products may be returned within 14 days from the delivery date: in their original condition and packaging (not worn), including all accessories and original packaging. Please note that you must not remove the security tag to try on the garment. Returns will not be accepted for any items without the original tag and security tag intact, as indicated on the garment's label. You can also read the instructions there.


If you are returning multiple items from the same order, please ensure they are sent back together. We do not accept separate returns for items from the same order.

Do I need to register my return online?

Yes, you need to register your return. Please send us an email with your order number, personal details, and the item you wish to return to customercare@adrianaiglesias.com.

Can I exchange a product?

We do not offer any exchange service for the moment. If you would like to exchange your purchase, you may return the item for a refund and place new order.

Do I need to pay if I want to return my order?

Yes, there is a fee for returns.

RETURN FEE (US only)

You'll be charged a single flat fee of 18$ for each return shipment.

RETURN FEE (International non US)
For international returns outside the US, the return fee will be calculated upon registering the return. Please contact us at customercare@adrianaiglesias.com for assistance.


If your order has been shipped to a destination within the US, all taxes will be refunded. Outside the US, customs duties and taxes are not refundable. In any case, you may be able to recover the costs by contacting your local customs office directly. As this may not be available in all countries, we recommend that you use a customs broker if you wish to have duties refunded on the returned goods.

When will I receive the refund for my order?

The refund for your order will be processed within 14 to 30 business days upon the receipt of the returned item. Please kindly note that we reserve the right to decline a refund if your item is not returned in its original condition (worn, damaged, with no security tag etc.). The refund will be issued directly to the payment method used for the original purchase.

Did you receive my returned order?

We will send you a confirmation e-mail as soon as the refund is processed. Please note that the refunded amount will be credited to your account within 10 business days, subject to your bank’s policy.